Privacy Policy

Last updated: 08/02/2026

Your privacy matters. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or engage in coaching services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Your name, email address, phone number, and any details you share when completing a contact form or booking a session

  • Information you choose to share during coaching conversations or written correspondence

Information collected automatically

When you visit this website, certain data may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Cookies or similar technologies used to improve your browsing experience

2. How Your Information Is Used

Your information is used to:

  • Respond to enquiries and communicate with you

  • Deliver coaching services

  • Improve the website and user experience

  • Manage bookings, payments, and administrative processes

  • Send updates or resources you have opted in to receive

Your information is never sold and is only shared when necessary to deliver services (for example, through secure scheduling or payment platforms).

3. How Your Information Is Protected

Reasonable technical and organisational measures are used to protect your personal information from unauthorised access, misuse, or disclosure. While no online system is completely secure, care is taken to safeguard your data to the highest practical standard.

4. Third‑Party Services

This website may use trusted third‑party tools for:

  • Scheduling

  • Payment processing

  • Email communication

  • Website analytics

These providers have their own privacy policies, and your data is handled according to their terms when you use those services.

5. Cookies

Cookies may be used to:

  • Improve website performance

  • Understand how visitors use the site

  • Personalise your browsing experience

You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information held about you

  • Request corrections or updates

  • Request deletion of your information

  • Withdraw consent for communications

To exercise these rights, please contact us using the details below.

7. Contact

If you have questions about this Privacy Policy or how your information is handled, please get in touch:

Email: hello@elevarehorizonscoaching.com

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.